Privacy Policy

1. Introduction

Kerala Niyama Sahaya Samithi ("Samithi", "we", "us", or "our") is committed to protecting the privacy, dignity, and personal data of our members, volunteers, donors, legal aid seekers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for membership, seek legal guidance, or interact with our organization.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with the Samithi:

• Personal Identification Data: Full name, phone number, email address, mailing address, date of birth, and identity proofs (where necessary for membership verification or legal representation).
• Legal Guidance / Help Request Data: Case summaries, grievance details, and supporting documentation submitted voluntarily for legal aid or consultation.
• Membership & Volunteer Data: Educational background, profession, jurisdiction/district, and voluntary service preferences.
• Donation & Financial Data: Transaction reference numbers, payment details, PAN card details (for legal receipting and statutory tax compliance under applicable Indian tax laws).
• Technical & Usage Data: IP address, browser type, device information, and website usage statistics via standard cookies to improve platform functionality.

3. How We Use Your Information

We use the collected information solely to advance our socio-legal mission and operational requirements:

• Providing legal aid, assistance, and guidance to individuals seeking support.
• Managing membership verification, volunteer coordination, and organizational communication.
• Processing financial contributions, issuing official receipt certificates, and maintaining audit records.
• Conducting legal awareness drives, workshops, and community outreach programs.
• Complying with statutory laws, constitutional obligations, and judicial requests.

5. Data Sharing & Third-Party Disclosure

We do not sell, rent, trade, or commercialize your personal information under any circumstances. We may share data only under the following situations:

• Authorized Service Providers: Secure payment gateways, server hosting partners, and SMS/Email messaging services acting on our behalf under confidentiality agreements.
• Legal & Statutory Requirements: Compliance with judicial summons, statutory government reporting, anti-corruption, or law enforcement mandates.
• Consent-Based Sharing: With third-party legal experts or institutions, strictly after obtaining your explicit permission.

6. Data Security

We implement robust technical and organizational measures (including SSL encryption, restricted administrative access, and secure data storage) to protect your personal information against unauthorized access, loss, misuse, or alteration.

7. Your Data Rights

• Access, update, or correct your personal data held by the Samithi.
• Request the deletion of your non-statutory personal details from our active communication databases.
• Opt out of receiving non-essential updates or promotional materials.